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RepairInfoEU
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Neow SAFE

Smartphone by Neow · 2 versions · Information sheet (PDF)

6.0/10
Overall ratingSolid · Rank 239 of 1,075
  • Pro: User-replaceable battery 22% of smartphones have this
  • Pro: 1,100 charge cycles typical: 1,000
  • Pro: Scratch resistance level 7 typical: Level 5
  • Con: Survives 94 drops typical: 270

Compared with all smartphones

RepairabilityClass B

Better than 46%

Updatesuntil at least 2035

Lowest level

Batteryuser-replaceable

Better than 78%

Charge cycles1,100 cycles

Better than 26%

Battery life48 h

66% are better

Drops94 survived

73% are better

Water protectionIP44, splashing water

58% are better

Scratch resistanceLevel 7 (Mohs)

Better than 87%

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More about the Neow SAFE

In short: Good repairability and a user-replaceable battery, but less drop-resistant than typical. Overall rating 6.0 out of 10, Rank 239 of 1,075 smartphones.

How the overall rating is calculated

How the 6.0 comes about

Eight values from EPREL, 0 to 10 points each, with fixed weights.

  • Repairability6.035%+2.1
  • Updates5.020%+1.0
  • Replaceable battery10.010%+1.0
  • Charge cycles5.510%+0.6
  • Drops5.010%+0.5
  • Battery life4.85%+0.2
  • Water5.55%+0.3
  • Scratches7.05%+0.4

Buying used?

Good as a used device Long updates, good repairability and a battery that lasts or can be replaced.

  • Updates until at least 2035-07-28
  • Battery replaceable, 1,100 cycles ≈ 3 years
  • Spare parts until at least 2037-07-28
  • EU class B: good

What to check: Ask about the battery: remaining capacity or charge cycles; below 80 % capacity a replacement is due. Check on the device when the last security update arrived and that account and network locks have been removed. Guide to buying used

Verdict by fixed rules from the manufacturer data, not paid for: how it is made.

Compare with similar devices

Higher-rated devices of the same type. Green: the best value where the devices differ.

This deviceNeow SAFE6.0/10Rank 1Gigaset GS6 Enterprise8.0/10More detailsRank 2Gigaset GS6 EP7.9/10More detailsRank 8Fairphone (Gen.6+)7.8/10More detailsRank 9Fairphone (Gen.6)7.8/10More detailsRank 11Crosscall STELLAR-M6 CHAMONIX7.7/10More detailsRank 12Crosscall STELLAR-M67.7/10More detailsRank 17Motorola g56 5G7.6/10More details
Rating6.0 out of 108.0 out of 107.9 out of 107.8 out of 107.8 out of 107.7 out of 107.7 out of 107.6 out of 10
EU classBAAAAAAA
Updates5 years7 years7 years8 years8 years7 years7 years7 years
Replaceable batteryYesYesYesYesYesYesYesYes
Battery life48 h64 h55 h51 h54 h56 h56 h49 h
Charge cycles1,1001,2001,0001,0001,0001,0001,0001,000
Water protectionIP44IP68IP68IP55IP55IP68IP68IP68

Fact sheet

On the market since
2025-07-28
Supplied to retailers until
2030-07-28
Supplier in EPREL
neow
EPREL number
2 identifiers, see above24290022431211
Name in EPREL
SAFE

Versions (2)

Same name, separate entries in EPREL, such as country or software versions.

IdentifierEPREL numberEU classOverall ratingUpdatesOn the market since
SAFE2429002B6.05 years2025-07-28
SAFE2431211B6.05 years2025-07-28

Frequently asked questions

Can you replace the battery of the Neow SAFE yourself?

Yes, according to the supplier in EPREL you can replace the battery of the Neow SAFE yourself.

How long does the Neow SAFE get updates?

According to the supplier in EPREL, at least 5 years of operating system updates, counted from the end of sales.

How easy is the Neow SAFE to repair?

The Neow SAFE has EU repairability class B (good, index 3.41 out of 5) and an overall rating of 6.0 out of 10 from us, rank 239 of 1,075 smartphones.

How long does the battery of the Neow SAFE last?

One charge lasts 48.3 hours in the test under the regulation, and after 1,100 charge cycles the battery still has at least 80 % of its capacity, according to the supplier.

Is the Neow SAFE waterproof?

No, rated IP44 according to the supplier in EPREL: splash-proof, not for submersion.

Sources

Laws and regulations in their current version, linked to the source.

  1. EPREL, European Product Registry for Energy LabellingEuropäische Kommission · Database · 13 Oct 2026
  2. EPREL public data disclaimerEuropäische Kommission · Database · 13 Oct 2026
  3. EPREL Public API terms and conditionsEuropäische Kommission · Guidance · 3 Jun 2024
  4. Delegated Regulation (EU) 2023/1669 (energy labelling of smartphones and slate tablets)EUR-Lex · EU regulation · 16 Jun 2023
  5. German Act against Unfair Competition (UWG)Bundesministerium der Justiz · Law · 27 Sept 2026

How the used-device verdict is made

Four fixed rules from the supplier data in EPREL, as of 2 November 2026; we do not test devices, and no retailer pays for the verdict. Remaining years of updates are the end of sales (the data date if EPREL has no end date) plus the promised years of updates, minus today. “Good as a used device” means EU class A or B, at least 3 years of updates left and a replaceable battery or at least 1,200 charge cycles. “Good with a fresh battery” means class A or B, at least 3 years of updates left, built-in battery with fewer than 1,200 cycles. “Only usable for a short time” means less than 2 years of updates left. All other devices count as “Limited suitability”. Years of updates and spare parts run from the end of sales (Regulations (EU) 2023/1669 and 2023/1670); we convert charge cycles into years at one full charge a day.

Explore more

Energy efficiency class B, scale A to G